how we fixed our creatine manufacturing issue, and raised our transparency standards

January 14, 2026

At Ovrload, we believe trust is earned through accuracy, accountability, and openness.

In 2025, we identified a manufacturing issue that affected the creatine content in certain batches of our creatine gummies. While this was a challenging moment for our brand, it also became a turning point, one that led us to strengthen our quality controls, improve independent testing, and introduce new transparency tools for our customers.

As part of our commitment to transparency, This page explains what happened, what we changed, and how customers can now verify our products for themselves.

What happened in 2025

In early 2025, independent testing shared publicly, raised concerns that the creatine content in certain batches of our Crealyte® Gummies did not align with the amount stated on the packaging.

As these findings were discussed across social media and in fitness publications, it became clear that we needed to take immediate action to understand the issue fully and protect our customers.

Our first step: pausing sales immediately

Once it became apparent that there was a potential manufacturing issue, we made the decision to pause sales of the affected creatine gummies.

This was not a decision we took lightly. However, continuing to sell a product while questions remained about quality would not align with our standards, or our responsibility to customers. Pausing sales allowed us to focus entirely on identifying the root cause and implementing the right long-term solution.

Investigating the root cause

With sales paused, we carried out a full investigation that included:

Reviewing our manufacturing process in detail
Working closely with our manufacturing partner
Conducting additional independent, third-party testing

The investigation showed that the issue was manufacturing-related, rather than an intentional formulation issue. Creatine can be technically challenging to work with in gummy formats, and our existing controls were not sufficient to guarantee consistent label accuracy across all batches.

That finding made the next steps clear, meaningful change was required.

What we changed

1. A new manufacturing setup

We moved production of our creatine gummies to a new manufacturing setup in mainland Europe, with tighter controls designed to improve consistency and dosing reliability.

2. Ongoing third-party testing

We introduced routine, independent third-party testing, including verification through recognised and respected laboratories such as Eurofins. Testing is now an ongoing process rather than a one-off check.

3. Strengthened standards through certification

To further raise our quality bar, we aligned our products with Informed Sport, a globally recognised supplement certification program used across sports nutrition.

Introducing the Ovrload Transparency Portal

One of the most important outcomes of this process was the launch of the Ovrload Transparency Portal.

The Transparency Portal allows customers to:

Enter the expiry date on your pack
Access batch-related transparency information
Understand how our products are tested and verified

Rather than asking customers to rely on marketing claims alone, the portal gives them a way to check and verify information for themselves. This reflects our belief that transparency should be practical, not performative.

👉 You can access the Transparency Portal directly from our website.

How this changed Ovrload

Since the relaunch, our approach has shifted:

Greater focus on testing, process, and accountability
Clearer communication around quality controls
Systems designed to prevent similar issues from recurring

While no brand wants to face a manufacturing issue, we believe how you respond matters. For us, that response meant putting stronger systems in place and committing to higher standards than before.

Frequently asked questions

Why did Ovrload stop selling its creatine gummies?

We paused sales once it became clear there was a manufacturing issue, so we could investigate fully and avoid selling a product while questions remained.

Is the creatine issue now fixed?

Yes. Manufacturing has been updated, independent testing has been added, and additional quality controls are now in place.

How does Ovrload test its supplements now?

We use routine third-party testing through recognised laboratories and align products with established certification standards.

What is the Transparency Portal?

It’s a tool that allows customers to access batch-related transparency information using details from their pack, helping them understand how products are verified.

Our commitment going forward

Our 2025 creatine manufacturing issue was a moment that challenged us, and ultimately made us better.

By pausing sales, rebuilding our manufacturing process, introducing independent testing, and launching the Transparency Portal, we’ve taken concrete steps to ensure our products meet the standards our customers expect.

Transparency isn’t a one-time response, It’s an ongoing commitment.